FAQ

What services does Compass Couples Therapy provide?
Compass Couples Therapy provides in-person and online client-centred and evidence-based couples therapy, using the Gottman Method of Couples Therapy.

Why are the appointments 90 minutes, and not the standard 50-60 minutes?
90 minute appointments allow more time for each partner to express themselves, engage in skill-building, and make more rapid progress towards achieving their relationship goals.

Where is Compass Couples Therapy located?
Please see the opening hours and location page for details.

How much does it cost?
Please see the fees page for details.

Why do we need to pre-pay for our appointment?

  • It confirms your commitment to yourself in making the courageous first step in accessing counselling support.
  • It avoids wasting appointment time settling payments and reduces my administration time following up on late payments. This allows me more time to focus on the important stuff, i.e. therapy with you!
  • I am committed to supporting your relationship, and pre-payment just guarantees that we are both equally committed to the therapeutic process!

How do we pre-pay for our appointment?
Pre-payment is required via direct deposit to secure your appointment. If you need to reschedule your appointment and give at least 24 hours notice via email, your payment will be carried over to your rescheduled appointment time. If you give less than 24 hours notice, your payment will not be carried over and you will forfeit the fee. Any exceptions to this policy will be at the discretion of Compass Couples Therapy.

Is what we say during our counselling appointment confidential?
All personal information gathered during counselling appointments will remain confidential and secure apart from the following exceptions:

  • if it is subpoenaed by a court;
  • a child is at risk of harm; or
  • you present a risk to yourself or someone else.

What can we expect at our first appointment?
It is perfectly natural to feel a bit nervous before your first appointment. After all, you are about to share your innermost thoughts and feelings with a stranger! The aim of the first appointment is to get to know both of you and find out what you would like to gain from attending counselling. It is important that you feel comfortable and safe, so all of your questions will be answered and your concerns addressed. We will decide together how you would like to proceed and how I can best support you and your relationship goals.

How many counselling sessions will we need?
The amount of counselling sessions you choose to attend varies depending on your specific circumstances, such as the duration and severity of issues that you have been experiencing in your relationship, and your specific counselling goals. Please refer to the couples therapy structure for more information about the minimum amount of sessions required and what to expect.

If you have any further questions, please email Sasha or use the Contact form.